(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Donna Ellwood
Donna Ellwood
2026-07-21
The entire loan process was smooth, professional, and stress-free from start to finish. Communication was excellent, every question was answered promptly, and I always felt informed throughout the process. I truly appreciated the guidance and dedication to making everything go as seamlessly as possible. I highly recommend them to anyone looking for a knowledgeable and reliable mortgage broker.
Thoa Lê
Thoa Lê
2026-07-21
I also want to give a special shoutout to Phillip Nguyen and Tyler Ngo for going above and beyond throughout my loan process.
Rony Thomas
Rony Thomas
2026-07-20
We had a wonderful experience working with Tony and Maria at Loan Factory. Securing a loan can be a daunting process, but their team made it incredibly smooth and straightforward from start to finish. Tony and Maria was responsive, professional, and went out of his way to make sure we got the best pricing possible. If you are looking for a dedicated and knowledgeable loan officer, I highly recommend Tony and Maria!
Aniruddh Rangarajan
Aniruddh Rangarajan
2026-07-20
I worked with Meeta and her team recently to secure rates for my mortgage and she was wonderful. Continuously professional and tirelessly helpful. I had numerous random questions for her which she would get back on promptly, and kept following up in case I missed anything. As a first time home buyer, I felt very safe in her hands as she would explain anything I didn't understand. I am happy I went with her as she got me a great rate which beat the competition. She and her team also closed on all necessary paperwork well ahead of time. She also put me in touch with an insurance agent from her network who gave me a great rate. Thank you, Meeta!
Jhonathan Morillo
Jhonathan Morillo
2026-07-20
"Excellent experience from start to finish. Mileisy Suckow as my Loan Officer was a true blessing and a great help throughout this entire process — always attentive, clear at every step, and available to answer all my questions. Reina Nguyen as my processor did an impeccable job keeping everything organized and moving forward without delays. A professional, dedicated, and 100% reliable team. Highly recommended!"
vamsi chalamalasetty
vamsi chalamalasetty
2026-07-20
Really smooth process. Thx
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